crane supplier

FAQ

{ EXCELLENT CO., LTD }

Frequently Asked Questions and Answers

01

All kinds of Overhead Crane, Gantry Crane, Electric Hoist, Transfer Cart, Industrial Electric Winch, Radial/Flat Gate Hoist, Steel Gate, etc.

02

Yes, as a Single girder 10 ton overhead crane sale manufacturer, we can offer all the related spare parts. Such as motor, hoists, drums, wheels,grabs, hooks, rails, travel beams, enclosed bus bar, etc.

03

Specific parameters such as lifting capacity, lifting height, span, cantilever length if have, power supply voltage, control method, etc.

04

Yes, of course. We are manufacturer and we have our own engineer group. They can work out customized design according to your requirement. The most important thing is that you should tell us what you need.

05

Before the delivery, every products will be tested. We will constantly check the quality during the manufacturing process, and strictly test the equipment before shipment, and we will also send you a quality certificate for each crane. You are also warmly welcomed to come to our factory for inspection.

06

Yes, we have a professional installation team and have been to manycountries to assist in installation. lfyou need us to provide this service,pleaselet us know in advance and we will provide you with the best solution.

07

We have after-sales team to support you for 24hours.

08

Safest package chosen to protect your goods during transportation.

09

Alibaba pay、 Alibaba Trade Assurance、T/T、L/C.